Lantech welcomes Ian McGarvey, Service Operations Manager, as new key hire following a year of prestigious awards and significant growth

Dublin, Ireland – June 28, 2024

We are delighted to announce the addition of Ian McGarvey, Service Operations Manager, to our team as a new key hire, further cementing our commitment to excellence and growth. Ian joins us with over 25 years of extensive experience in Support, Service Delivery, and Operations Management across diverse sectors, including tech multinationals, public sector education, financial services/BPOs, and MSPs.

A year of remarkable achievements

Our pursuit of excellence was recently recognised through a series of prestigious awards and nominations:

• IT Support Company of the Year 2023 at the CIO Awards.
• Finalist in the Inspiring Workplaces 2024 Award.
• Runner-Up at the Network Group Awards 2024.
• Nominated for the Best Place to Work at the Tech Excellence Awards 2024.
• MVP Continuity 2024 – EMEA Award at the Pax8 Beyond Conference in Denver.
• Listed among the Top Global 501 MSPs in June 2024.

These accolades are a testament to our team's dedication, our innovative approach, and our commitment to delivering exceptional IT support services. Ian's vision aligns perfectly with these achievements, as he brings a proactive, customer-focused ethos and a dedication to continuous development and improvement.

Ian's role and vision

Ian is eager to collaborate with our team to achieve both collective and individual goals and his addition to our team aligns perfectly with our commitment to delivering unparalleled value to our clients through four key pillars: Quality, Time, Cost, and Convenience. Our processes are optimised for excellence, and continuous improvement is a cornerstone of our strategy. Our team is not only certified but continually advancing our skills to stay abreast of the latest technological developments. This rigorous approach ensures that we can meet the specific needs and ambitions of our clients effectively.

Growth and expansion

In 2023, Lantech experienced significant growth:

• 30% increase in revenues, driven by a 40% growth in cloud services and a doubling in cybersecurity services.
• 15% increase in headcount, with a notable expansion of our London office, reinforcing our commitment to providing top-tier IT support across the UK and Ireland.

Professional development

We believe in the continuous advancement of skills within our team. In 2023, we increased our training expenditure by 75% and training hours by 60%, resulting in more qualifications, accreditations, and an enhanced understanding of client needs.

Looking forward

Peter Strahan, CEO Lantech says "We are excited to welcome Ian and leverage his vast experience to continue our journey of delivering exceptional IT support and service delivery. Our commitment to being partners in our clients’ success drives us to push the boundaries of service excellence, always prioritising a 'human first, tech second' approach. This philosophy ensures that we provide solutions that genuinely support our clients' aims rather than opting for easy or bottom-line-focused answers."